Privacy Policy

This Privacy Policy applies to information collected through our website, phone calls, office visits, and any other interactions with Sunlite Family Dental. It describes our practices for handling both personal information (like your name and contact details) and health information related to your dental care.

By using our website or becoming a patient, you acknowledge that you have read and understood this policy. If you have any questions, please contact our office directly.

We may collect the following types of information:

• Contact information — name, address, phone number, email address, and emergency contact details.
• Health and dental information — medical history, dental history, symptoms, treatment records, x-rays, prescriptions, and insurance details.
• Insurance and billing information — insurance plan name, policy number, subscriber information, and payment details.
• Website usage information — pages visited, time spent on the site, browser type, and device information, collected through standard analytics tools.

We use the information we collect to:

• Provide dental care, diagnose conditions, and create treatment plans.
• Schedule, confirm, and remind you about appointments.
• Verify insurance benefits and process payments.
• Communicate with you about your care, account, or office updates.
• Comply with legal and professional requirements.
• Improve our website and patient experience.

We do not sell your personal or health information. We may share information only when necessary, such as with:

• Your insurance company to verify benefits and process claims.
• Dental specialists or laboratories involved in your treatment.
• Service providers who help us operate our practice (for example, secure software, billing, or IT support).
• Authorities when required by law or to protect health and safety.

Anyone who receives your information from us is required to protect it and use it only for the purpose it was shared.

You have the right to:

• Request access to the information we maintain about you.
• Request corrections to inaccurate or incomplete information.
• Ask us to limit the way we contact you.
• Request a copy of your records, subject to applicable laws.
• Ask questions about how your information is handled.

To exercise any of these rights, call our office at (248) 548-1777 or send a written request to the address below.

We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. This includes secure record systems, access controls, staff training, and encrypted communications where appropriate.

No system is completely secure, and we cannot guarantee the absolute security of information transmitted online. If you have concerns about a specific communication, please call us instead of using email or web forms.

Our website may contain links to third-party websites (for example, insurance portals or payment platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before providing any information.

We use cookies and analytics tools to understand how visitors use our website. You can adjust your browser settings to refuse cookies, though some features may not work as intended.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.